Got Water Damage?

3/22/2024 (Permalink)

Water being extracted from flooring using SERVPRO of South Charlotte's specialty equipment.

SERVPRO of South Charlotte is here to help 24 hours a day, 7 days a week for a water emergency.  No matter how big or small, it is crucial for immediate response when dealing with a water damage.  Any kind of delay even by a few hours could greatly impact the severity of the water damage.

We Answer the Phone Ready to Help

SERVPRO of South Charlotte 704-333-7737

We understand how you may be feeling, whether it's confusion, stress, or worry.   You need an experienced water mitigation expert to help you through this unexpected crisis.  SERVPRO of South Charlotte has the water mitigation training and experience to help you through this hard time.  We specialize in water damage mitigation, it is one of the main focuses in our company.

What to Expect

When you call, our professional staff will ask several questions regarding your emergency water damage.  These questions will help our certified technicians determine what equipment and resources to bring, and how many SERVPRO professionals will be needed.

Our SERVPRO Representative Will Ask:

• Name and contact information
• Insurance information
• Street address of where the water damage occurred
• Cause of the water damage and if the cause has been fixed
• If electricity is available
• Year the building was built
• How many levels were affected
• What types of flooring is affected
• If the building is on a slab, crawlspace, or basement

About SERVPRO of South Charlotte

SERVPRO of South Charlotte specializes in the restoration/mitigation of residential and commercial properties after a water, fire, or smoke damage occurs.  Our technicians are highly trained in restoring a property damage.  From continuous training from SERVPRO’s corporate training facility to IICRC-industry certification, rest assured our technicians have the knowledge to restore your home or business.

Finding Hidden Water Damage

10/14/2020 (Permalink)

Are hidden water intrusions harming your home?

For many, our homes are our largest asset.  Unfortunately, so many issues can rear their ugly heads before we have any clue there’s a problem. 

A home maintenance issue I dread is water damage.  At this point, most of us are aware that we can’t ignore a water damage or we risk structural problems, including mold.   However, how are we to know about hidden water damages?  Well, we’ve asked that question and received some clues pointing to possible hidden water damage. 

Check Your Flooring
Almost every type of flooring will show some sign of water damage if you know what to look for.  Ceramic tile may start cracking.  Hardwood and laminate might start showing signs of warping, boards appearing raised or wavy.  Damp spots or a damp, moldy smell might indicate issues under carpeting.  Vinyl flooring might start showing stains appearing from underneath the vinyl. 

Inspect for Water Stains
Be on the lookout for water stains, especially water staining near sinks, toilets, and bathtubs.  Other less obvious staining on ceilings or walls could indicate a leaking pipe or drain inside the wall, as can areas in drywall that are soft, bubbled or cracked.  Peeling paint can also show water issues within your walls. 

Keep an Eye Out for Mold or Rust
Water heaters can slowly cause big problems.  Check the tank and pain underneath for dampness or rust.  Slow leaks are rather common in water heaters.  Active mold growth indicates a moisture issue.  Moldy, musty, damp unpleasant smells can also indicate there’s an issue requiring further investigation.

Take a Good Look at the Exterior
Make sure to take a close look at your homes exterior.  Make sure you don’t see pools or puddles of standing water.  Be sure you don’t have any broken vents or siding.  Walk away from the house a bit so that you can see the roof; look for missing, or curling shingles.

We Are Prepared For Flood and Storm Damage Whenever!

10/5/2020 (Permalink)

Storms can happen anytime. We are always here to help!

SERVPRO of South Charlotte specializes in storm and flood damage.  We have highly trained crews and workers that can help turn your home back to what it was. 

Being locally owned and operated, SERVPRO of South Charlotte is always able to respond as quickly and efficiently as possible to help stop further damage and reduce cost.  We have specialized equipment that is meant for cleaning water and flood damage.  In addition, we can coordinate your repairs so you don't have to run around finding several different contractors.   

Because storms are prevalent here in the Charlotte area, we are always prepared and have the resources of over 1700 franchises around the country, as well as Disaster Recovery Teams that are placed in certain locations across the country.  No job is too big or too small.  

We coordinate and work with all insurance companies so our customers usually do not have to worry about paying much money upfront.  We also accept personal checks, Visa, Mastercard, and Discover card.