Recent Posts

Storm Damage?

3/22/2024 (Permalink)

House with tarps A tree fell on this Charlotte, NC home during a storm. SERVPRO of South Charlotte was there to clean up the ensuing mess and water damage.

When Storms or Floods hit Charlotte, NC and surrounding areas SERVPRO of South Charlotte is ready to help!

SERVPRO of South Charlotte is locally owned and operated so we are able to provide a fast response, which will lessens further damage and restoration costs.  

Our highly trained crews are ready to respond 24/7 when a flood or storm impacts the Charlotte, NC area.  Our team uses specialized equipment and resources to restore your property to pre-storm condition.

 Our crew onsite will walk you through the cleanup process step by step and make sure you understand the process. The office staff is always available for any questions or concerns you may have during the clean up process and to help you with any billing that will need to be done with your insurance company.

Storms can be very stressful and our team is here to help.

Have a Storm of Flood Damage? Call us today at 704-333-7737

Got Water Damage?

3/22/2024 (Permalink)

Water being extracted from floor Water being extracted from flooring using SERVPRO of South Charlotte's specialty equipment.

SERVPRO of South Charlotte is here to help 24 hours a day, 7 days a week for a water emergency.  No matter how big or small, it is crucial for immediate response when dealing with a water damage.  Any kind of delay even by a few hours could greatly impact the severity of the water damage.

We Answer the Phone Ready to Help

SERVPRO of South Charlotte 704-333-7737

We understand how you may be feeling, whether it's confusion, stress, or worry.   You need an experienced water mitigation expert to help you through this unexpected crisis.  SERVPRO of South Charlotte has the water mitigation training and experience to help you through this hard time.  We specialize in water damage mitigation, it is one of the main focuses in our company.

What to Expect

When you call, our professional staff will ask several questions regarding your emergency water damage.  These questions will help our certified technicians determine what equipment and resources to bring, and how many SERVPRO professionals will be needed.

Our SERVPRO Representative Will Ask:

  • Name and contact information
  • Insurance information
  • Street address of where the water damage occurred
  • Cause of the water damage and if the cause has been fixed
  • If electricity is available
  • Year the building was built
  • How many levels were affected
  • What types of flooring is affected
  • If the building is on a slab, crawlspace, or basement

About SERVPRO of South Charlotte

SERVPRO of South Charlotte specializes in the restoration/mitigation of residential and commercial properties after a water, fire, or smoke damage occurs.  Our technicians are highly trained in restoring a property damage.  From continuous training from SERVPRO’s corporate training facility to IICRC-industry certification, rest assured our technicians have the knowledge to restore your home or business.

Fire Damage near Charlotte

3/22/2024 (Permalink)

Severe fire damage in Matthews This is a fairly severe case of fire damage that we remediated in Matthews, NC. SERVPRO of South Charlotte is here to help.

SERVPRO of South Charlotte provides fire and soot clean up for Charlotte surrounding areas.

Having a fire or soot damage in your home can be very stressful. We are here to help you through that stressful process.

There are two different types of smoke, wet and dry. The cleaning procedures performed in your home will depend upon which kind of smoke damage you may have.

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering pungent odor, sticky, and smeary. Smoke webs are more difficult to clean on a wet smoke loss.

Dry Smoke - Paper and Wood

  • Fast Burning, high temperatures, heat rises therefore smoke rises

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme odor.

SERVPRO of South Charlotte has the equipment, expertise, and experience to restore your fire and smoke damage. We will treat you and your family with empathy and respect ... and take care of your property.

Have Questions about Fire, Smoke or Soot Damage? Call us today at 704-333-7737

Why Should I Hire a Restoration Company for Water Damages Caused by Flooding?

2/11/2022 (Permalink)

Shows flooding in a basement This flooded basement in Charlotte, NC was caused by a recent storm.

Invading water is a destructive force for a structure, especially when the moisture contains contamination such as waste or chemicals.  Water from sewer lines and rivers contain contaminants that can cause disease, sometimes even life-threatening. Contaminants from floods may include waste from animals, fuel, fertilizers – just to name a few. Floodwater can create an ideal environment for fungi, viruses, bacteria and parasites.  Injuries or even fatalities can occur due to causes such as structural problems and wet electrical wiring in a flooded building.  The technicians at SERVPRO of South Charlotte the threats present in a flooded building and have the equipment and training to negotiate or eliminate them.

We follow a standard remediation process that includes removing large items from a building to assess the damage. Standing water is extracted.  Items such as insulation, baseboard, carpeting, drywall and paneling are typically beyond repair and are removed for disposal.  Our technicians can install air movers and dehumidifiers to dry materials and reduce humidity.  We will monitor moisture and humidity levels with meters to ensure items dry quickly to help avoid mold growth.  The drying process requires several days to complete.  After a building is dried, it is possible to rebuild interior structures with new drywall, insulation and baseboards. 

SERVPRO of South Charlotte provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Call us today at 704-333-7737

The Unthinkable: Trauma Cleanup

2/9/2022 (Permalink)

Image showing two hands cupping a lit candle. We are just a phone call away, even at the worst times. SERVPRO of South Charlotte 704-333-7737.

Today, we’ve decided it’s time to talk a little bit about the most difficult service we provide, trauma cleanup.  It’s frankly a topic almost no one wants to think about, never mind discuss.  Unfortunately, it’s something that many people will have to deal with at some point in our lifetime.  If the worst happens, you do not have to handle the situation yourself. 

SERVPRO of South Charlotte does provide trauma cleaning and remediation of biohazard materials.   When we receive a call into our office, we will have to ask for some information, so that we have a general knowledge of what our employees will encounter and what supplies they will need to bring.  We will let the caller know what money will need to be collected.  However, we do try to keep the conversation and questions brief as we do not wish to cause further distress to someone who may be experiencing shock and grief. 

Our staff will arrive and provide professional and confidential cleanup services for traumatic events such as death, suicide, homicide, accidents, and similar situations so that family members do not have to. 

SERVPRO of South Charlotte: Here to Help with Hoarding

2/9/2022 (Permalink)

Image showing a kitchen covered in trash. Hoarding is more common than we think. SERVPRO of South Charlotte can help. Call 704-333-7737

Hoarding is more common, and more serious, than many people think.  Compulsive hoarding is more than just keeping your old baseball trophies, awards, yearbooks from high school.  While it’s true that the most common things for people to hoard are clothes and books, often the stockpiling extends to include items that should likely be discarded: junk mail, food packaging, shampoo bottles, magazines, newspapers, varied trash... compulsive hoarding is different than living with clutter. 

While the stockpiling (hoarding) of one’s stuff is nothing new, hoarding is becoming a big issue.   Only recently has hoarding received the attention of professionals including researchers, social workers, psychologists, fire marshals and public-health officials.

Hoarding can increase the risk of injury, due to falls and falling items; hoarding can contribute to high levels of insects in a home as well as unsanitary conditions. However, the most serious concern of hoarding is likely the potential for fire.  Many people die in fires in hoarding homes due to both the number of flammable materials and because passage through and out of the home may be severely limited.  Firefighters are Also put at much greater risk due to obstructions. Hoarding makes fighting fires and searching for occupants much more difficult.

If you need help cleaning and remediating a hoarding situation in the greater Charlotte area, please call us at 704-333-7737.

Water Damages Risks as Time Passes

2/8/2022 (Permalink)

Bright green Servpro equipment drying a water damage. Bright green, professional drying equipment. Let SERVPRO of South Charlotte help with your water loss. Please don't wait, call us today, 704-333-7737.

Here's what happens over the life span of a water damage.  It truly is best to have us out in 24 hours or less. 


  • Water is fast to spread through your home or business.  Water travels to places you’d never imagine.
  • Water is absorbed into building materials and your contents.
  • Furniture on wet carpeting could cause staining. 

Hours 1 - 24:

  • Drywall can swell and starts to break down.
  • Metal can begin to tarnish.
  • Furniture can begin to swell, crack, split or disintegrate.
  • A musty odor can begin occurring.

48 Hours to 1 Week:

  • Mold may start to grow.
  • Building materials, such as doors, windows and wood, can get swollen and warped.
  • Furniture could start showing signs of mold.
  • Wall finishes could start to blister and peel.
  • Hardwood flooring can start cupping, buckling, warping. 
  • Even a standard, clean water loss turns into a biohazard type loss after a few days.

SERVPRO of South Charlotte has been specializing in cleanup and restoration for over 20 years. Our staff have many different certifications in restoration work.  You can trust us to dry and restore your property.   Please call SERVPRO of South Charlotte at 704-333-7737.

SERVPRO of South Charlotte: NC Lead RRP Certified

2/4/2022 (Permalink)

Image of a RRP certificate from the State of North Carolina. SERVPRO of South Charlotte: Committed to Safety

SERVPRO of South Charlotte is proud to announce that they have once again renewed their NC Lead RRP certification.  SERVPRO of South Charlotte remains committed to safety and has maintained continuous certification through the North Carolina Health Hazards Control Unit since the program started.  

Since January 1, 2010, under the North Carolina Rules 10A NCAC 41C .0900 - Lead-Based Paint Hazard Management Program for Renovation, Repair and Painting, dust sampling technicians, firms, and individuals performing renovation, repair and painting projects for compensation that disturb lead-based paint in housing and child-occupied facilities built before 1978, must be certified and must follow specific work practices to prevent lead contamination. Child-occupied facilities include, but are not limited to, child care facilities and schools with children under the age of 6 years of age that are built before 1978.

Charlotte Water Damage? 24 Hour Service

2/4/2022 (Permalink)

Equipment drying water damage Your 24 hour water damage professionals. Call SERVPRO of South Charlotte 704-333-7737.

SERVPRO of South Charlotte is always available 24 hours a day for water emergencies, large or small.

When you are dealing with water damage, quick action is critical. Delaying drying service can increase damage caused to your property and cause mold and rot.

We Answer the Phone Ready to Help.  Call Today:  704-333-7737

When you call us, you may feel confused, stressed, and overwhelmed. You need professionals to clean up the mess and help you through this crisis. SERVPRO of South Charlotte has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration— it's the cornerstone of our business.

What to Expect

When you call, we will ask many questions regarding the water damage, the building, and insurance information. These questions will help us determine what equipment and resources will be needed.

Questions the SERVPRO Representative will likely ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • What year was the building built?
  • What rooms are affected?
  • Is your home on a concrete slab, crawlspace, or basement?
  • What type of flooring is in the affected rooms?

SERVPRO of South Charlotte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't Stress Much Over Fire Damage -- SERVPRO of South Charlotte Can HELP!

2/4/2022 (Permalink)

Image showing a kitchen fire damage Experienced a fire?? Call SERVPRO of South Charlotte 704-333-7737

In just hours after a fire occurs, metal fixtures, including faucets and handles on doors, can be permanently ruined by fire damage in Matthews if it is not immediately treated properly. Our technicians at SERVPRO have both the compassion and knowledge needed to perform your fire damage restoration the right way the first time. Our team of technicians is licensed, fully trained and certified in smoke and fire damage restoration. We realize that these times are stressful and emotional, and treat you accordingly, guiding you through each step of the restoration. We realize that each fire emergency needs:

Sensitivity and Urgency
Timing is critical once the fire is out. Your repairs for fire damage need to be started fast to maximize their effectiveness. We will answer your call and move into action right away, 24/7. We recognize the trauma and emotional upset which occupants suffer, and work fast and considerately to mitigate any damage to property that is salvageable, like fixtures, household items, metals and other items. Our techniques are state-of-the-art, and our cleaning processes will many times stop you from having additional costs of replacement. Smoke and fire damage restoration needs special skill and knowledge, and our SERVPRO professionals have the expertise that is needed to do the job correctly.

Accurate Assessments and Explanations
Our professionals will figure out the full extent of your fire damage, which includes the impact of the heat, smoke, and residues from smoke and fire. We will keep you as the business or homeowner informed, helping you to overcome your loss and give you back your hope by showing you what we can save and how we will do it. We will explain in terms you will understand, what you can expect, and what you can do as well. We then employ our emergency fire damage repair services.

Respect and Thorough Treatment
Treatment could include odor and smoke removal when needed, plus total sanitation and cleaning, professional deodorization and duct and air vent cleaning. During our treatments, we always handle your property respectfully, as if it was our own, and take extra care and the steps needed to protect your personal belongings and the flooring. Our emergency fire damage repair services are comprehensive and can reverse a lot of the effects of smoke and fire damage. Fire damage repairs and restoration with our cleaners can make a time that is very trying a lot less unpleasant. Our techniques and cleaning solutions will dramatically increase how likely we can save your property instead of needing to replace it. We have an emergency response service that works around the clock, saving you and your insurance company valuable time and money.

Our fire mitigation services include the following:
- Pad and carpet removal when needed
- Odor and smoke removal
- Professional deodorization
- Total cleaning and sanitization
- Temporary protection

A fire damage in your Matthews home can be a very stressful time for you, but letting the professionals at SERVPRO of South Charlotte can ease a lot of your worries and stress. Give us a call anytime at (704) 333-7737 so we can get started on assessing and fixing your fire damage right away.